I have been banking with natwest for quite some time now as a student, and always found it really useful to just hop online and see how much money I owe them I dont have. This has never really been a problem even for me using linux, until recently. Now natwest support firefox on windows, and sort of on mac, but at least they support safari, for us linux users which browser is supported?? NONE.
ARGH!
February 4, 2008 at 9:41 pm
I’ve got to admit I’m a natwest banker too (lol) and an ubuntu user… I’m not quite sure what you mean when you say they don’t support firefox under linux..? Do you mean they are unwilling to provide phone support - or that their site actively tells you to go away (like it used to a few years ago)..?
I use it pretty regularly on ubuntu and it’s fine? (I understand your comment though if you mean they don’t support linux)
May 12, 2008 at 5:12 pm
Well, I’m now quite annoyed, as being a Linux Noob I have been tempted a few times to revert to XP, but I have stuck it out and everything was going well until I tried to log on to Natwest banking to also see how much I owned them (being a student as well!) and they just tell you that your browser is not supported, the check of them! So now what are we meant to do, go on to windows everytime I want to check my bank account!?
May 13, 2008 at 9:21 pm
I’m using Ubuntu and i had the same problem, so instead of going back to windows every time i wanted to use Natwest online banking, i downloaded Firefox 2.0 from the package manager. Then just go to Applications->Internet and its there.
The reason i think it wasnt working before is because Ubuntu comes with Firefox 3 beta, so im guessing natwest and other banks only support stable releases, which makes sense if you think about it.
Hope this helps.
June 1, 2008 at 8:01 am
Don’t switch back to Windows, and no need to even go back to Firefox 3. Have a search for ‘User Agent Firefox Switching’
June 21, 2008 at 11:29 am
I’ve had the same issue - just not compatible with Firefox 3.
In the meantime I’ve resorted to using firefox 2 for Natwest. Annoying.
June 21, 2008 at 11:31 am
I thought of creating a desktop launcher specifically for Natwest site with firefox 2 (command: /usr/bin/firefox-2 “natwest.com), but also annoyingly you can’t have more than one instance of Firefox running at the same time, so if you run the launcher and you have an open firefox 3 window, it’ll always open in firefox 3.
Grr.
July 29, 2008 at 6:09 pm
You can still use your normal browser. Go to about:config and change (or add) the general.useragent.extra.firefox setting so it has a string of “Firefox/3.0.1″. That seems to work currently (this is rather recent, before I had it set to “Firefox/2.0.11″ for a long while but they started blocking that recently).